1. Who We Are

Channel Changers Ltd ("we", "us", "our") is a video production company based in London, UK. We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws, including the UK GDPR.

Contact: sam@channelchangers.co

2. Information We Collect

When you subscribe to our newsletter, we collect:

• Email address (required) - to send you our newsletters
• Name (optional) - to personalise our communications
• Company (optional) - to understand our audience
• IP address and browser info - for security and fraud prevention
• Consent records - when and how you gave consent (GDPR requirement)

3. How We Use Your Information

We use your information to:

• Send you the newsletters you subscribed to (AI Pulse, Weekly Digest)
• Send occasional marketing communications (only if you opted in)
• Improve our newsletter content based on aggregate analytics
• Comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on your consent (Article 6(1)(a) UK GDPR), which you provide when you subscribe to our newsletter. You can withdraw consent at any time by unsubscribing.

5. Data Sharing

We do not sell your personal data. We may share your data with:

• Resend - our email service provider, to deliver newsletters
• Supabase - our database provider, to store subscription data
• Vercel - our hosting provider

All providers are contractually bound to protect your data and only process it on our instructions.

6. Data Retention

We retain your subscription data for as long as you remain subscribed. If you unsubscribe, we keep a record of your email and consent history for 3 years for legal compliance purposes, then delete it.

7. Your Rights

Under UK GDPR, you have the right to:

• Access - request a copy of your personal data
• Rectification - correct inaccurate data
• Erasure - request deletion of your data
• Restriction - limit how we process your data
• Portability - receive your data in a machine-readable format
• Object - object to certain processing
• Withdraw consent - unsubscribe at any time

To exercise these rights, contact us at sam@channelchangers.co.

8. Unsubscribing

You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any newsletter email. This is a one-click process and takes effect immediately.

9. Cookies

Our subscription pages use essential cookies only, required for the website to function. We do not use tracking or advertising cookies on these pages.

10. Changes to This Policy

We may update this policy from time to time. We will notify subscribers of significant changes by email. The "Last updated" date at the top shows when this policy was last revised.

11. Complaints

If you have concerns about how we handle your data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).